Contact Us
We'd love to hear from you. Get in touch with our team.
Get in Touch
Our Address
Shop 15 , 1st floor , asghar gems market , namak mandi bazar
Peshawar city
Postal code 25000
Phone Number
+92 333 911 4575
Mon-Fri, 9 AM - 6 PM EST
Email Address
smartgems2000@gmail.com
Business Hours
Monday - Friday: 9:00 AM - 6:00 PM
Saturday: 10:00 AM - 4:00 PM
Sunday: Closed
Quick Response
For immediate assistance, you can also reach us via WhatsApp at +92 333 911 4575. We typically respond within 30 minutes during business hours.
Chat on WhatsAppFrequently Asked Questions
Quick answers to common questions
How long does shipping take?
We offer standard shipping (3-5 business days) and express shipping (1-2 business days). Shipping times may vary based on your location.
What payment methods do you accept?
We accept all major credit cards, PayPal, and other secure payment methods. All transactions are encrypted and secure.
Can I return or exchange items?
Yes, we offer a 30-day return policy for most items. Items must be in original condition with tags attached.
How do I track my order?
Once your order ships, you'll receive a tracking number via email. You can use this to track your package on our website or the carrier's site.